privacy policy

Privacy Policy

Introduction

Welcome to Lancashire Carpets (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.lancashire-carpets.co.uk](https://www.lancashire-carpets.co.uk/) (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

1. **Personal Identification Information**: Name, email address, phone number, and any other information you provide by filling in forms on our Site.

2. **Technical Data**: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. **Usage Data**: Information about how you use our website, products, and services.

4. **Marketing and Communications Data**: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

1. **To Provide and Maintain our Service**: Including to monitor the usage of our Service.
2. **To Contact You**: To respond to your inquiries, questions, and/or other requests.
3. **To Personalize Your Experience**: To understand how our users as a group use the services and resources provided on our Site.
4. **To Improve our Website**: We continually strive to improve our website offerings based on the information and feedback we receive from you.
5. **To Send Periodic Emails**: The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Sharing Your Personal Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

1. **The right to access** – You have the right to request copies of your personal data.
2. **The right to rectification** – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. **The right to erasure** – You have the right to request that we erase your personal data, under certain conditions.
4. **The right to restrict processing** – You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. **The right to object to processing** – You have the right to object to our processing of your personal data, under certain conditions.
6. **The right to data portability** – You have the right to request that we transfer the data that we have collected to another organization or directly to you, under certain conditions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

Thank you for visiting Lancashire Carpets.

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